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Hospitality – Our Business and Your Future| IIEHSM

Neo Moshoeu • Jan 31, 2023

A global career with a qualification from the IIE School of Hospitality & Service management?


The IIE School of Hospitality and Service Management makes it easier to navigate the Hospitality industry by providing competitive courses with your global relevance in mind. Here is our take on hospitality and a breakdown of how we view the industry and the importance, influence, and opportunities it holds. Contact Us for Information on Hospitality Courses | IIE HSM


Estimated reading time: 4 mins 20 secs.


Are you the sort of person who yearns to be at the forefront of the running of a business that specialises in the provision of world-class service? Do you see yourself lifting a Hospitality business to greater heights?

If you answered yes to any of the above, you are the perfect fit for the Hospitality industry. The IIE School of Hospitality & Service Management offers great study opportunities which could lead to you dominating the industry.


Global Appeal

 

The Hospitality industry is one of the fastest-growing industries in the current economy, with statistics showing that a new Hospitality job is created every 2.5 seconds. This is a testament to Hospitality being one of the driving economic influences in the world. It is clear to see that this is an industry which is always evolving and littered with employers always looking for skilled and knowledgeable individuals to fill key roles.

The IIE School of Hospitality & Service Management is a driving force for innovation in the industry and seeks to educate future industry leaders and equip them with a qualification that can be taken into countless sectors of the global economy. Hospitality has grown beyond the traditional idea of serving and hosting guests at hotels and now sees entrepreneurs inventing new ways to optimise experiences and offerings.


Relevance and Origin of Hospitality

 

You may be asking what Hospitality is, what it entails in today’s world and why it is so important. Here is a peek into the industry and what it has in store for you.

The word hospitality is derived from the word ‘hospes’ which is Latin for host, this is the basis of terminology. Hospitality is the nature of the relationship between a host and a guest. This is prevalent in a variety of settings; however, it is commonly utilised by businesses to find ways to better serve their clients. Although this is the traditional premise of the industry, there have been advances made in all that is involved, such as the integration of Customer Relations, Communication and much more.

Hospitality involves showing clients a service that is innovative, dynamic, and memorable. As a businessperson in hospitality, your priority is repeat business, and our courses gear you up to manage this innovation. Our IIE Bachelor of Hospitality Management is the perfect course to take you to the very top of the Hospitality chain.

When a business fails to provide acceptable service to its customers and clients, the generation of revenue can be a big problem for the business. All businesses can capitalise on the hospitality aspect to succeed as it is extremely beneficial when executed correctly. To set you up for this role, we offer the IIE Advanced Diploma in Hospitality Leadership.

With our qualifications, you could catapult yourself and the establishment you find yourself into the best status. If you are unclear about what type of businesses you could find yourself in, here is a breakdown of where our qualifications could land you.


Examples of Hospitality businesses

 

One of the best examples of a Hospitality business is a restaurant. The survival of a restaurant rests on the service its customers have. If a guest is unsatisfied with a restaurant's service, they are highly likely to take their business elsewhere. Hospitality leadership can benefit restaurants by providing employees with the soft skills they need to provide quality service.

Another example of a hospitality business is hotels. With an estimated 17.5 million guestrooms in 187,000 hotels worldwide and increasing rapidly, the hotel industry is one of the top employers of Hospitality graduates. All hotels are hospitality businesses because they rely on building a good relationship between the host (hotel) and the guest (customer). Hotel owners need to train their staff to create a welcoming environment for their customers while ensuring that all their needs are met.

Of course, there are many other businesses in the hospitality industry, among them amusement parks, zoos, event planning, catering, cruise ships, bartending, and transportation. Any business that relies on building and maintaining good relationships with customers or clients is part of the hospitality industry.


Take Your Stage

 

You would be at a huge disadvantage not to choose the IIE School of Hospitality & Service Management to accelerate your career in Hospitality Management. Looking to start your hospitality career? Click here to understand the hospitality requirements and apply with IIE School of Hospitality & Service Management.

Study towards an internationally recognized Higher Certificate, Diploma or Bachelor’s Degree and gear up to take your Hospitality and Business knowledge to limits known by no one.

 


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