IIE Higher Certificate in Hospitality Management

IIE Higher Certificate in Hospitality Management

Course Summary

The IIE Higher Certificate in Hospitality Management gives you the chance to follow your interests in limitless locations, allowing you to enjoy unforgettable experiences and a highly rewarding career. 


This IIE qualification provides students with the required operational, interpersonal and analytical skills to ensure that they can fill entry level positions in the hospitality industry, where they can advance with further experience to fill supervisory or junior management positions in hospitality and service-focused operations.


Course Overview

Certification: IIE Higher Certificate in Hospitality Management

 (NQF Level 5, SAQA ID 115450)

 Credits: 135


Intakes: February and July 

Language: English

Entry Requirements: Grade 12 with Higher Certificate Entry


Full Time:

  • Duration: 1 year
  • Campuses: Gauteng and Western Cape

Online Learning:

  • Duration: 18 months
  • IIE Sandton is a registered distance site.





Course Outcome

  • The purpose of the Advanced Certificate in Hospitality Management is to equip learners with the knowledge, skills, values and attitudes necessary to manage and lead hospitality departments and small establishments effectively within the complex and highly competitive hospitality environment.

  • This qualification is aimed at developing applied managerial and supervisory competencies in core hospitality areas ensuring that qualifying learners can translate their learning into practice in a professional context.

  • Learners will be equipped with theoretical knowledge and practical skills to demonstrate the integrated competencies of accountability, ethical behaviour and a future-focused problem-solving approach, within the context of an industry that is continuously facing internal and external challenges. 

  • Learners will develop professional and interpersonal skills and will be competent in a variety of operational and analytical abilities needed to take up supervisory level positions, or with further experience, advance to entry-level management positions in various departments of the hospitality sector.


Course Content

The IIE Higher Certificate in Hospitality Management consists of the following modules:


  • Introduction to Hospitality Management   
  • Front Office and Rooms Division Management 
  • Food and Beverage Studies   
  • Digital and Academic Literacies   
  • Hospitality Service Management     
  • Basic Hospitality Accounting   
  • Food Service Management   
  • Hospitality Legal Requirements
  • Work Integrated Learning


• • Work Integrated Learning  Work Integrated Learning 


Lead in these Careers

The IIE's Higher Certificate in Hospitality Management opens up a world of opportunities developing confidence, professionalism and business expertise.


Hospitality Focused Roles:


  • Restaurant Manager
  • Assistant Rooms Division Manager
  • Food and Beverage Assistant Manager
  • Concierge 
  • Guest Relations Manager
  •  

Service Centric Roles:


  • Customer Success Advisor
  • Client-relations Manager
  • Service Specialist (mid-level)
  • Customer Support Representative
  • Customer Experience Associate




Course Overview

Minimum Admission Requirements English Notes
NSC: Degree pass with 30%
NC(V): Degree pass with 50%
SC: Endorsement pass with 33.3%
S(a): Degree pass A minimum of 30% in LoLT in NSC/ SC(a) OR with a min. of 33.3% in SC

International Students:


A SAQA Evaluation Certificate with NSC Level 4 equivalence with at least 30 % or equivalent for English.


Mature Age Exemption:


Candidates must have attempted the Senior Certificate or equivalent, attained the age of 23 before or during the first year of registration with three years’ work experience and proven ability relating to the proposed programme as well as adequate communication skills; OR Candidates must have attained the age of 45 before or during the first year of registration.


Recognition of Prior Learning (RPL)


Where candidates do not satisfy the formal admission requirements for this qualification, The IIE may consider an admission application in terms of the Credit Accumulation and Transfer, Recognition of Prior Learning and Qualification Completion Policy (IIE010).


General Education Development (GED) - A USA qualification developed by the American Council on Education (ACE)


Candidates with a GED qualification may be admitted if they have a SAQA Evaluation Certificate with NSC L4 equivalence, as well as minimum score of 145 out of 200 for all 4 GED subjects.


OQSF Qualifications


Candidates with an OQSF Level 5 or N4-N6 qualifications or combination of N3 and SC subjects, or an NSC (FET Colleges) with N3 subjects may be admitted to Higher Certificate Studies. 

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