Course Summary
This qualification is aimed at experienced hospitality professionals who wish to specialise in hospitality leadership and to provide access to and promote life-long opportunities for continued personal and professional growth.
Learners will be equipped with theoretical knowledge and analytical skills to demonstrate the integrated competencies of accountability, ethical decision-making and a future-focused problem-solving approach, within the context of an industry that is continuously evolving.
Course Overview
Certification: IIE Advanced Diploma in Hospitality Leadership
(NQF Level 7, SAQA ID 117972)
Credits: 120
Online Learning:
- Duration: 18 months
- Intakes: February and July
- Language: English
- IIE Sandton is a registered distance site.
Entry Requirements:
An appropriate Bachelor's Degree or a Diploma or relevant equivalent (at least 360 credits, NQF Level 6)
Course Outcome
- This qualification is aimed at experienced hospitality professionals who wish to specialise in hospitality leadership and to provide access to and promote life-long learning opportunities for continued personal and professional growth.
- Learners will be equipped with theoretical knowledge and analytical skills to demonstrate the integrated competencies of accountability, ethical decision-making and a future-focused problem-solving approach, within the context of an industry that is continuously evolving.
- This qualification will prepare learners to practise and demonstrate their responsibility and innovativeness as both current and future-oriented hospitality leaders.
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Course Content
The IIE Advanced Diploma in Hospitality Leadership consists of the following modules:
- Strategic Hospitality Leadership
- Hospitality Systems and Strategic Marketing
- Hospitality Training and Leadership Development
- Introduction to Research
- Hospitality Operations and Risk Management
- Innovation and Sustainable Leadership Practices
- Hospitality Revenue Management
- Hospitality Leadership Research Project
Lead in these Careers
The IIE Advanced Diploma in Hospitality Leadership Certificate opens up a world of opportunities developing confidence, professionalism and business expertise. It affords students the opportunity to follow their interests and passion globally, with the skills and mindset, to create exceptional experiences and be able to run and operate a business at any level.
Hospitality Focused Roles:
- General Manager
- Rooms Divisions Manager
- Food and Beverage Manager
- Concierge
- Guest Relations Manager
Service Centric Roles:
- Customer Success Manager
- Client-relations Manager
- Member Services Specialist
- Customer Support Manager
- Customer Experience Manager
Admission Requirements
Minimum Admission Requirements:
An appropriate Bachelor’s Degree or a Diploma or relevant equivalent (at least 360 credits, NQF Level 6).
International Students:
A SAQA NQF L6 Evaluation Certificate in an appropriate field
Senate Discretionary Admission:
Where candidates do not satisfy the formal admission requirements for this qualification, The IIE may consider an admission application in terms of the Credit Accumulation and Transfer, Recognition of Prior Learning and Qualification Completion Policy (IIE010).
