Lobster Ink's Management In Training has everything you need to excel in your role. You'll start your Transition to Management with key interpersonal skills: Guest Engagement, Communication, Delegation, Task Management, Resolving Conflict and Employee Discipline. Then grow your leadership ability through advanced Motivational, Decision Making and Problem Solving Theories. Lastly, you'll delve into the practical world of Financial Management, Compliance, Human Resources and Recruitment.