What's New in
Hospitality?
Companies are increasingly appointing Hospitality Management graduates to senior positions outside of their ‘traditional’ roles, because of the tremendous breadth of transferable skills gained during their studies and practical training - particularly their ability to interface effectively with the public and handle diverse crises.

Due to an increase in expectations regarding what constitutes good customer service on the part of the general public, companies look for those leaders who have a track record of being able to fulfil the needs and demands of their customers, and a hospitality management background is emerging as a qualification that encapsulates the diverse range of skills required to do so.
In recent years, the definition of hospitality evolved beyond the traditional one of ‘the cordial and generous reception and entertainment of guests, visitors or strangers’ into a whole new perception of what it means to live and work in the hospitality industry.
This is opening an abundance of career opportunities for graduates.
The skills and competencies you need to
succeed
Our global standard graduates are able to access the expansive career opportunities available to young people who earn a truly comprehensive and expansive qualification encompassing both the hospitality and service management disciplines.
Our programmes have been developed based on research, industry liaison and engagement, combined with rigorous content development.
They include registered and accredited contemporary hospitality and service management-based qualifications – from Higher Certificates and Advanced Diplomas to a Degree. The new qualifications offered by The IIE will be available in both face-to-face contact learning as well as through online IIE distance-based learning, expanding access and allowing greater flexibility.
The new IIE School of Hospitality & Service Management is part of the Faculty of Commerce adding to our curriculum team the full skills of the largest faculty at The IIE.
World-class Qualifications
Our internationally quality recognised by the British Accreditation Council qualifications allow you to study full time or online, taking you another step closer to the dream career you have always wanted.
See what we have on offer and join us today
Enquire Now
We ask for lots of information because, as with any good relationship, we want to get to know you. We promise you that it’s worth taking the time and putting in the effort to complete the enquiry form properly.
We know you are serious about your future, so take a few minutes now to secure an amazing future for yourself. It’s worth doing!
Apply Now
If you’ve already enquired, we have your details. All we need now is a little more information, your application fee and then you’re done!
For those of you starting your application from scratch, we’ll give you the same advice as our first-time enquirers. Hang in there; we ask for lots of information because we need to get acquainted with you. Like anything in life worth doing, it’s worth doing right and we know you are serious about your future. So … take a few minutes now to secure an amazing future for yourself.
Why Study
Hospitality & Service Management
Provide world-class service for any organisation:
Are you seeking a career without limits? Just about every organisation has a large service component and a significant need for world-class, skilled professionals. Learning how to provide world-class service management in any industry will equip you with the unique skills and knowledge required to succeed in the experience economy. This is especially valuable for those who plan to work in a management or professional capacity in the service sector, including professional service organisations customer service departments, call centres, and more.
Get to see the world:
Do you love to travel and experience new places? Do you enjoy teamwork and face-to-face interactions? Are you passionate about building a career in a fast-moving, fast-growing, industry? Travel, tourism, and hospitality are among the most dynamic sectors in the world. With the right qualification, you can build a distinguished career across these and other industries where service and experience are paramount.
Have access to endless opportunities:
A hospitality and service management qualification prepares you for a successful career and equips you with the potential to progress into high-level positions. The enormous diversity of the hospitality industry means you’ll always have a wide range of career options across a range of sectors.
Learn vital skills for the future:
Leadership, teamwork and organisational skills aren’t just useful in the hospitality sector. Business management skills are highly valuable everywhere. Companies want employees who can supervise and direct other workers, and can communicate, solve problems, manage time, think critically, make decisions and pay attention to detail.
Apply Now
If you’ve already enquired, we have your details. All we need now is a little more information, your application fee and then you’re done!
For those of you starting your application from scratch, we’ll give you the same advice as our first-time enquirers. Hang in there; we ask for lots of information because we need to get acquainted with you. Like anything in life worth doing, it’s worth doing right and we know you are serious about your future. So … take a few minutes now to secure an amazing future for yourself.
Enquire Now
We ask for lots of information because, as with any good relationship, we want to get to know you. We promise you that it’s worth taking the time and putting in the effort to complete the enquiry form properly.
We know you are serious about your future, so take a few minutes now to secure an amazing future for yourself. It’s worth doing!
